Customer Service Information

For new service, changes to service, reporting service problems please call or email GVT.
For questions regarding your bill, capital credits or estate settlements, ask for Billing Department.

24 hours a day, 7 days a week
Fax: 218-687-2454

Email Customer Service

Retail Store Locations/Hours:

Erskine Retail Store: 206 Vance Avenue South
Monday – Friday 8:00am – 5:00pm

Bagley Retail Store: 105 Main Avenue North
Monday – Friday 9:00am – 5:00pm (closed 1 – 1:30)

Thief River Falls Retail Store: 1517 US Hwy 59 South
Monday – Friday 8:30am – 5:00pm

Internet Support

Help Desk Hours:
24 hours a day, 7 days a week


Email the Help Desk 

Monday – Friday 8:00am to 4:30pm

IT Services Support

Monday – Friday 8:00am to 4:30pm


Email IT Services