- Acceptable Use Policy for Internet
- Business Lease and Direct Sales Terms and Conditions
- CATV Privacy Rights Notice
- Cellular Terms and Conditions
- Customer Proprietary Network Information (CPNI)
- Federal Communications Commission
- FCC User Interface Accessibility Compliance Guide
- FCC Innovative Systems Video Compliance Statement
- GVT Corporate By-Laws
- Internet Net Neutrality Disclosure
- Interstate and International Long Distance Terms and Conditions
- Minnesota Relay
- Cellular Hearing Aid Compatibility (HAC)
- Mobile Internet Service Policies
- Telephone Payments & Disconnect Policy
- Universal Service Annual Notice
- Statement of Nondiscrimination and Equal Employment Opportunity
Garden Valley Telephone Company (hereafter referred to as “Garden Valley”) strives at all times to respect a customer’s desire for privacy. We obtain and use individual customer information for business purposes only. The information is used to enable us to provide our customers with the best service possible. Customer information may also be used to protect customers, employees and property against fraud, theft, or abuse and to maintain good customer relations. Our employees are responsible for safeguarding individual customer information and communications. All personnel are aware of and protect the privacy of all forms of customer communications and information.
Privacy for Internet Service Subscribers
Garden Valley does not track its users’ activities on the Internet. We monitor traffic in the aggregate in order to improve our Internet services and website.
Proprietary Customer Information
It is the policy of Garden Valley to maintain and protect confidential and proprietary information it possesses of its customers. Unless required to do so by law or unless such information will assist Garden Valley in providing telecommunications services, no customer’s confidential or proprietary information will be given to any third parties. For the purposes of this policy, “customer confidential or proprietary information” does not include any information published in any telephone directory.
Privacy of Information
One can visit and use our website with complete privacy. A website visitor can choose to provide customer-specific information by ordering a product or service, sending us an e-mail or using our convenient on-line tools. Any information provided by a website visitor is held strictly confidential by Garden Valley or by its authorized agent, and will not be sold or provided to any other organization or business.
Privacy of Personal Information
No personal information obtained on-line is released outside of Garden Valley or by its authorized agent, except with the customer’s permission, as required by law, for safety reasons, or to survey customer satisfaction. We use the information provided when placing an order to complete that order. Any information asked for on our website will only be used to process your request. We do not sell customer information to any outside party.
The websites of Garden Valley may contain links to other websites. We are not responsible for the content or privacy policies of other sites. Even though we will use our best efforts to assure privacy and confidentiality, material on the web, e-mail, or other electronic communications cannot be guaranteed to be protected against access by unauthorized persons. Access by unauthorized persons can be obtained without your consent or our consent. This is simply a function of the technology in today’s environment.
To prevent unauthorized access, maintain data accuracy, and ensure only appropriate use of information, appropriate safeguards have been established to secure the information collected on-line.
To improve the services we offer, the information obtained about web users may be revised in the future. This privacy statement will be updated to reflect any future developments in our Internet business practices.