Help Center
We're here to help! Call our 24/7 Help Line anytime: 800-448-8260
- Internet
- GVT Stream
- Telephone
- Cellular
- Security and Smart-Home
The easiest and fastest way to preregister for services is to enter in your physical address at join.gvtel.com to check service availability.
You can call to sign up. However, we will still need to verify your physical address located on the maps and this is how we will track potential customers when we begin plowing fiber. So, we prefer that you visit the site, as we want to make this process as convenient as possible for potential customers.
If at any time you need assistance, please visit our retail store located in TRF, Erskine or Bagley, or call our office at 800-448-8260, we would be happy to help.
Enter in your physical address at join.gvtel.com to see if your address is currently available or sign up to be on the list for future construction.
New Members have 1 of 3 choices for Security Deposits.
- Pay a $50 deposit
- Provide adequate credit reference letter from other utility.
- Acceptable Credit Score (580 or higher)
Please call GVT to review options that apply to the services you are requesting.
As a GVT subscriber, you are automatically a member-owner of Garden Valley Technologies. Each time you subscribe to one of our services, you are not just becoming a customer, you are making an investment in our company!
You will receive a return on your investment through GVT’s capital credits. As stated in GVT’s bylaws, a percentage of the money used to run the operations for the cooperative will be returned to the subscriber after a number of years of successful operations determined by the Cooperative’s Board of Directors.
You should receive your first statement from GVT within 4 weeks of your install date. Our services are billed 1-month ahead, so your first bill may show up to 2-months of services including pro-rated charges.
We offer troubleshooting and out-of-service repairs the same day.
You can preregister with Garden Valley Technologies, however you will need permission from your landlord before Garden Valley Technologies can prewire your home for services.
We will make all efforts to minimize any disturbance of your property. Though we may need to dig across your yard to provide you with a GVT fiber network connection, our goal is to treat your yard as if it were our own. After the completion of construction, we will restore your property to a condition as close to original as possible.
Landline phone numbers can usually be ported from your current provider. To initiate a port, GVT needs the information exactly as it appears on your statement from your current provider. This will include the account number, name, address, and phone number.
No, GVT offers Internet and GVT Stream services with or without a telephone line. Current pricing with or without a telephone line is available at GVT Stream.
The commitment for Internet service is 6 months and includes basic installation. GVT Stream requires the same 6 month commitment. If you require installation of GVT Stream, charges will apply or you can choose to sign up for a 12 month commitment to avoid install fees.
We provide Internet service over a more reliable, fiber optic cable with unlimited data speeds. Our Internet is not affected by weather, time of day, or amount of customers online at the same time. Our download and upload speeds are equal, providing you a more efficient Internet speed.
No, GVT does not place data limits (data caps) on our Internet service. We provide our customers with the fastest symmetrical speeds available, with speeds up to 6 Gbps.
Yes, GVT offers unlimited long distance for $22.95/month. This package is available for residential customers and must be within the 48 contiguous States. For calling outside of the 48 contiguous United States, please click here: GVT Long Distance Terms and Conditions
Yes, GVT will be contacting customers promoting specials we have on the services we offer. Customers can also go to GVT’s website to see the latest promotional offers available.
View live sports programming, church services as well as other school and area events on channels dedicated solely to the school, broadcast by the students. Currently we provide the following channels:
- Win-E-Mac – Channel 30
- Fosston – Channel 31
- Fertile-Beltrami – Channel 32
- Bagley – Channel 33
- Red Lake Falls – Channel 34
- RLCC – Channel 35
- Grygla – Channel 36
- TRF – Channel 37
- Goodridge – Channel 38
- Clearbrook/Gonvick – Channel 39
GVT school and local content channels are available to watch online from your PC, laptop, tablet, or mobile device. Online Community Content can be found HERE.
To enjoy viewing you will need an Internet signal (10 MB or higher is recommended for best performance). If you are a current GVT member you can access this content for FREE, please click on the ‘Login with GVT E-Bill Account’ button.
If you are not a current GVT member, we offer monthly or yearly subscription options. After you’ve subscribed, you will be sent an email that contains a direct link and a password for access.
If you have any questions please give us a call at 800-448-8260.
- Local customer support 24-hours-a-day, 365-days-a-year
- Internet speeds up to 6 Gigabit
- Hundreds high definition channels
- Multi-Service Discount with qualifying services (savings up to $20/mo.)
- Services available with or without telephone service
- Three retail store locations (Thief River, Bagley and Erskine)
- Earn capital credits on all your purchases and services
- Being part of a Cooperative delivering the latest advances in technology since 1906
We offer a one-time credit on your account when you sign up for recurring auto pay.
